Today, we cannot think of a world where e-commerce does not exist. E-commerce
has evolved and changed drastically over the years. It has transformed the way we shop, live, work
and do business. With the recent pandemic, we have come to rely and depend on e-commerce for almost
everything, including basic and essential items. The pandemic also saw groups of people who were
previously unused to online shopping turn to e-commerce to fulfill their day to day needs.
Logistics Services for e-commerce have become an essential part of the online shopping experience.
They ensure that products purchased by customers on e-commerce platforms are efficiently transported
from the seller or fulfillment center to the buyer's specified location. These services are critical
in providing a seamless and convenient shopping experience for customers and maintaining the
competitiveness of e-commerce businesses.
We have got 100 plus Delivery personnel on our payroll including Team Leads and Operation Heads.
Apart from this, we also have 500 plus commission based delivery personals to be deputed to our
clients on call basis.
We facilitate with the following services to our e-commerce clients
Package Pickup
Our Delivery personals start their shifts by collecting packages from the distribution center, warehouse, or retail store where the goods are stored.
Loading and Unloading
We ensure that the packages are properly loaded onto the delivery vehicle, taking care to handle fragile items with caution.
Route Navigation
Our Delivery personals follows a predetermined route or use GPS systems to find the most efficient way to reach their destinations.
Timely Delivery
The primary goal is to deliver packages promptly within the designated time frames, ensuring customer satisfaction.
Customer Interaction
In some cases, Our Delivery personals interacts directly with customers, obtaining signatures for package receipt or answering basic delivery-related queries.
Verification of Delivery
Our Delivery personals verifies the identity of the recipient or use delivery confirmation methods, such as scanning barcodes, to ensure successful deliveries.
Problem-Solving
Our Delivery personals handles unexpected situations, such as incorrect addresses, inaccessible locations, or delays, and find appropriate solutions.
Adhering to Safety Regulations
Our delivery personnels prioritizes safety while driving and handling packages, following traffic rules and ensuring proper handling to avoid accidents and damage to goods.
Record Keeping
Keeping accurate records of deliveries, including any issues or special instructions, is crucial for efficient tracking and problem resolution.
Adapting to Technology
Our delivery personnels use mobile apps or devices to manage deliveries, track locations, and communicate with dispatchers.
